Welcome to Predators Point – your trusted source for competition-grade archery equipment. Below you’ll find answers to common questions about our precision products, global shipping, and archery expertise.

About Our Products

What makes Predators Point arrows different from mass-market options?
Our custom arrows are handcrafted in our Ely workshop with tournament-grade materials like Easton X10 and ACE series aluminium-carbon composites. Unlike off-the-shelf options, each set is tuned for consistent spine alignment and fletching precision – the same equipment used by championship archers.
Do you offer wooden arrows for traditional archery?
Yes! Our MAC Premium Wooden arrows are crafted from select hardwoods with traditional horn or modern alloy tips. These ship in humidity-controlled packaging to prevent warping during transit.
Can I get a complete crossbow setup from your shop?
Absolutely. We offer crossbows with all necessary accessories – from bolts and quivers to high-performance scopes. Our technicians can advise on matched components for your specific model via email.

Ordering & Payments

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are securely processed with 256-bit encryption.
Why was my payment declined?
Common reasons include:
  • Your card issuer may block international transactions (we’re UK-based)
  • Insufficient funds or reaching your card limit
  • Billing address mismatch
Try PayPal as an alternative or contact your bank to authorize the transaction.
Do you offer discounts for bulk orders?
For orders exceeding £500 in custom arrows or multiple crossbow setups, please email [email protected] for potential tournament or team discounts.

Shipping & Delivery

How quickly will my order ship?
Processing: All orders ship within 1-2 business days from our Ely workshop.
Transit times:
– ⚡ Priority Shipping: 10-15 days via DHL/FedEx (£12.95)
– 🎯 Free Economy Shipping: 15-25 days via EMS (orders £50+)
Why don’t you ship to my country?
Due to complex export restrictions, we cannot ship to certain remote regions or parts of Asia. If your country isn’t available at checkout, email us – we may be able to arrange special delivery for competition archers.
How are fragile items like carbon arrows packaged?
We use military-grade protective packaging:
  • Carbon/aluminum arrows: Rigid crush-proof tubes
  • Crossbows: Factory-sealed hard cases with foam inserts
  • Wooden arrows: Humidity-controlled wraps with stiffeners

Returns & Warranty

What’s your return policy?
Our Arrow Satisfaction Guarantee allows:
  • 15-day returns on unused, undamaged equipment
  • Free return shipping for defective items
  • Priority replacement for competition-critical gear
Initiate returns by emailing [email protected] with your order number.
My arrows arrived damaged – what now?
Though rare thanks to our packaging, damage can occur in transit. Email photos of the damage and packaging to our team within 48 hours of delivery. We’ll either:
  • Ship replacements immediately (for competition archers)
  • Provide a prepaid return label for inspection
All shipments include full-value insurance.
Do you offer warranties on crossbows?
Crossbows carry the manufacturer’s warranty (typically 1-3 years). We handle all warranty claims – simply email us with details. Note: Dry-firing voids all warranties.

Technical Support

How do I choose the right spine for my custom arrows?
Our archery technicians can recommend spine specifications based on your:
  • Draw weight/length
  • Bow type (compound/recurve/crossbow)
  • Intended use (target/hunting)
  • Preferred point weight
Pro tip: Competitive archers should include their recent tuning specs.
Can you match fletching colors to my team kit?
Certainly! Provide Pantone codes or fabric samples when ordering custom arrows. Our workshop can precisely match most team colors in durable vanes or traditional feathers.

Still have questions? Our Ely-based archery experts are ready to assist:
📧 [email protected]
📍 91 Lisle Ln, Ely, GB CH1Y 7BZ