1. Information We Collect
We collect the following types of information to provide and improve our services to competitive archers and serious bowhunters:
- Personal Identification: Name, shipping address, email address, phone number for order processing and delivery of precision equipment
- Payment Information: Encrypted credit/debit card details or PayPal information for secure transactions (we never store raw card data)
- Technical Data: IP address, browser type, device information to optimize our website for archery professionals
- Usage Data: Pages visited, products viewed to enhance your shopping experience
- Communication Records: Correspondence regarding custom arrow specifications or tournament orders
2. How We Use Your Information
Your data is handled with the same precision we apply to fletching our arrows:
- Process and fulfill orders for custom arrows and crossbow equipment
- Provide customer support for competition archers
- Improve our product offerings and website functionality
- Send order confirmations and shipping notifications
- Prevent fraud and enhance payment security (PCI DSS compliant)
- Comply with legal obligations regarding international shipments
3. Data Sharing and Disclosure
We treat your data with the confidentiality of tournament strategies:
- Service Providers: Trusted partners for payment processing (PayPal, Stripe), shipping carriers (DHL, FedEx), and IT services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger or acquisition, with appropriate confidentiality agreements
- Never Sold: We do not sell your data to third-party marketers
4. Data Storage and Security
We protect your data with military-grade security measures:
- All data transmitted via TLS 1.3 encryption
- PCI DSS compliant payment processing
- Regular security audits of our systems
- Data stored on secure servers with limited access
- Retention periods in accordance with UK GDPR requirements
5. Your Rights
As a valued customer, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to certain processing activities
- Withdraw consent where applicable
- Lodge a complaint with the UK Information Commissioner’s Office
6. Cookies and Tracking Technologies
Our website uses cookies with the precision of a competition sight:
- Essential Cookies: Necessary for secure checkout and account functions
- Performance Cookies: Help us improve website speed and functionality
- Analytics Cookies: Understand how archers navigate our product categories
- Marketing Cookies: Show relevant products to returning customers
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As we serve archers worldwide (excluding certain Asian and remote regions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with applicable data protection laws and use Standard Contractual Clauses where required.
8. Changes to This Policy
We may update this policy as our business evolves. Significant changes will be communicated to customers who have opted in to our communications.
Contact Us
For questions about this Privacy Policy or your personal data:
Email: [email protected]
Postal Address:
Predators Point
91 Lisle Ln
Ely, GB CH1Y 7BZ